Help & FAQ Center
Frequently Asked Questions
Find answers to common questions about pet care and our services.
General
8 QuestionsWhat are the clinic's working hours?
Pet Boss Clinic & Pet Shop is open everyday from 10:00 AM to 10:00 PM. Emergency and admission services are continuously available throughout working hours.
Where is the clinic located?
Shariati Street, near Gheytarieh Metro Station, No. 1733, Tehran.
Do I need to book an appointment in advance?
We recommend calling ahead, but walk-ins are also accepted.
How much is the consultation fee?
Consultation fees vary depending on the service. Please call for current rates.
Do you offer emergency services?
Yes, emergency services are available during clinic hours. Please call before arriving.
Do you offer pet insurance?
We don't currently offer direct insurance, but the clinic collaborates with veterinary insurance providers.
Is there parking near the clinic?
Yes, parking is available on Shariati Street and nearby side streets.
What animals do you treat?
We currently specialize in dogs and cats. For other pets, please contact us.
Vaccination
5 QuestionsAt what age should a puppy get its first vaccine?
The first puppy vaccine is typically given at 6–8 weeks of age, followed by boosters on schedule.
How often should the rabies vaccine be given?
The rabies vaccine is first given at 3 months of age, then repeated annually.
Is vaccination for cats also necessary?
Yes, cats also need essential vaccines like FVRCP and rabies, even if they are indoor-only.
How much does a dog vaccine cost?
Vaccine prices range from 500,000 to 2,500,000 Toman depending on the type. Please contact the clinic.
Are there side effects after vaccination?
Vaccine side effects are usually mild, including slight lethargy. Contact us if a severe reaction occurs.
Grooming
4 QuestionsHow often should I bathe my pet?
Dogs typically need bathing every 2–4 weeks and cats every 4–6 weeks, unless they get dirty.
Is hair trimming suitable for all breeds?
No, some breeds like Husky and Samoyed should not be clipped. Our grooming team advises based on breed.
How much does dog grooming cost?
Dog grooming starts at 500,000 Toman and varies up to 3,000,000 Toman based on breed and size.
Is the pet dried after grooming?
Yes, after bathing, the pet is fully dried with a professional dryer and given a final brush.
Surgery
3 QuestionsIs anesthesia safe for pet surgery?
Yes, we use safe, modern anesthesia medications and monitor vital signs throughout the procedure.
What post-operative care is needed?
Post-surgery care instructions including medications, activity restrictions and follow-up visit schedule will be provided.
What are the benefits of spaying/neutering?
Spaying/neutering prevents unwanted breeding and reduces the risk of certain cancers and diseases.
Still have questions?
Contact us directly and we'll be happy to help.